Ordering And Payment

How Can I Order?

You can purchase almost anything these days on an online shopping platform; all you have to do is go to the site, search for the item, put it to your cart, Select buy now, Choose the payment method, enter your delivery information if necessary, and confirm the transaction, and you’re done.

What information should I input when ordering?

When you place an order, there are many facts you must provide, such as your phone number, email address, home address, and, most importantly, if the client has a VAT number, please provide it since it will expedite and expedite your delivery.

What payment methods can I use?

You can pay using whatever method you like, including credit card, debit card, and cash on delivery, don’t be concerned about your investment; we safeguard and cherish your money, so order with confidence.

What should I do if the payment is not accepted?

If it doesn’t work the first time, try again later, and in the meanwhile, verify your account balance or the information you filled in the process. You can contact us our support team via WhatsApp: +91 97605 58655

Return & Cancellation

Can I return a product?

In the event of a return, you may only return the goods within 7 days according to the firm’s policy; beyond 7 days, you are not permitted to submit a return appeal.

Can I cancel my order?

In any case, if you wish to cancel your order, you may do it quickly by going to your orders and cancelling it; if it is not, go to the out of delivery stage.

How to contact customer service?

If you have any questions about technical difficulties, the purchase process, returning a product, or filing a complaint, please send an email to harekrishnamart2021@gmail.com or call us at +91 97605 58655

Shipping And Delivery

Changing the shipping address?

Go to the site; where you purchased your item, then go to my account, and look for the option “My Addresses,” where you may update your current address or add a new one.

Shipping time?

Once you’ve confirmed your order, it will offer you an estimated delivery date, such as 5–6 days that your order will come on your doorsteps.

Can I track my order?

We will send you the tracking code of the shipment when the parcel has been sent.

Your Account

How do create an account?

You may make an account by visiting the website or downloading the corresponding app; then proceed to create a new account, fill in all of the requested information step by step, confirm it, and begin shopping online.

How can I retrieve my password?

If you forget your password, go to “My Account,” then “Account Settings,” then “Change Password with OTP Verification” or “Change Password with Email Option.”

How can I change delivery address?

You may alter your shipping address by going to “My Account,” where you’ll find a plethora of options to edit whatever you desire.

How do I change my personal details or email address?

Log in to your account, then go to “My Account,” scroll down the page, and click on account settings to modify all of your personal information, including your email address.